Greg Hamilton

Good Day Kielty was recommended to us by our nephew who is in the construction and contracting business We occasionally need a plumber technician for the normal eventualities So rather than simply choosing a service we did a little research and followed our nephew’s recommendation Kielty was professional from the initial phone call for service through the repair that followed. Our information was taken and confirmed. An appointment arranged and kept on time in the agreed time frame window. A text was sent in advance with a pic of the service technician and that the company screens its staff Michael arrived examined the issue and informed us of the problem and suggested how repairing it would need to be handled. He went about his work neatly cutting tile finding the leak and inserting a replacement unit that covered the cut out tile area. Everything worked fine. He estimated the entire job would take 3-4 hours. Checked with his dispatch so the job could be completed same day without having to return another day. They cleared his other scheduled calls that afternoon so he could focus on our problem. Michael was prompt, informative, pleasant and experienced. Great customer service and fine people ! We anticipated this problem would be potentially expensive Although it was the job as required and time merited the charges we were pleased to have the problem resolved and pay for a genuine level of quality service received. Thank you Kielty Plumbing ! Recommended for others needing pumping services Greg and Gail Hamilton